top of page
FAQs
Frequently asked questions
All deliveries are charged strictly at cost, with zero markup for packaging or handling.Standard Furniture Delivery (England & Wales): Calculated directly at checkout using a trusted single-driver courier service. Please note: as this is a single-driver service, assistance will be required to unload at delivery (ground floor only).Art & Small Curios (UK & International): Dispatched via UPS or Royal Mail Special Delivery (fully insured, tracked, and signed for).Specialist / Two-Man / Scotland & Islands: Express, two-man, or extended regional delivery can be arranged; please contact us prior to purchase for a bespoke quote.We personally handle all orders and aim to dispatch within 5 to 7 working days. We also welcome buyers using their own preferred couriers.If an item unfortunately arrives damaged, please notify us within 48 hours with photographs so we can process the handler's insurance claim.For shipping enquiries, contact us at louise@theantiqueshound.co.uk.
We operate primarily as an online antiques business, allowing us to source and curate nationwide. However, private viewings of our inventory can be arranged by appointment from our base in Bristol. We provide comprehensive photography, detailed condition reports, and precise measurements for every piece. If you require additional details, extra imagery, or condition clarification, please contact us with a link to the item at louise@theantiqueshound.com, and we will be pleased to assist..
You can purchase securely online through our website checkout, which accepts all major credit and debit cards.All prices are shown in British Pounds Sterling (GBP) and exclude delivery costs, which are calculated at checkout based on your delivery destination and item size.If you prefer to pay via direct bank transfer, please contact us directly and we will be happy to assist.
If you wish to return your order please contact us no later than 14 calendar days after the date on which you receive the order.
Please quote your order number, your name and address, and the reasons for return.
You are responsible for returning the item within 14 calendar days of cancelling.
Please ensure you use a secure and reliable method to return your purchase. The parcel is your responsibility until it reaches The Antiques Hound.
Our address is 25 Knowle Road, Bristol, BS4 2EB, UK.
We will issue a refund, where appropriate, within 14 calendar days after receiving the returned goods.
We regret that refunds are not offered after the fourteen day period expires.
In the rare occurrence of damage in transit, please notify us within 48 hours of receipt of the item.
Based in Bristol, we source regularly across the South of England, focusing strictly on quality, originality, and craftsmanship. We buy pieces we believe in - specialising in 18th to early 20th-century British sporting art and compact period furniture - that are practical, beautiful, and sustainable. We prioritise quality over quantity, meaning stock moves quickly. If you are searching for a specific piece for your home or project, please get in touch and we will gladly assist.
bottom of page