theantiqueshound.com is owned and operated by The Antiques Hound. By selecting items from our collection, you are purchasing genuine, period antiques and vintage pieces rather than mass-produced replicas.

Because of their age, items feature natural wear, patination, and signs of history—what we consider part of their character and charm. We provide detailed descriptions, accurate measurements, and comprehensive photography for every piece. Please note that minor variations in color can occur due to individual screen and browser differences. If you require further clarification on condition or scale, please contact us prior to purchasing.

Please read these terms carefully before placing your order. For any questions or assistance, please contact us.

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None of these Terms and Conditions affect your statutory rights.

1. PRODUCT SPECIFICATION The items sold by The Antiques Hound are genuine period antiques or vintage pieces. Where known, we provide information on the era, origin, and provenance. We carefully source unique items and occasionally undertake light, sympathetic conservation while preserving their original character. Because items are historic, they feature natural wear, patination, and age-related signs. We provide comprehensive photography and detailed condition notes; if you require further imagery, please contact us at louise@theantiqueshound.com.

2. DIMENSIONS Accurate dimensions are supplied for all items. Prior to purchase, please ensure that your chosen piece of furniture will fit into your property and access points. Items cannot be returned because they are the wrong size or do not fit.

3. PRICES All prices shown on the website are in British Pounds Sterling (GBP). Delivery costs are calculated at checkout based on your location and item size.

4. ORDERING & PAYMENT You can purchase securely online via our website checkout using major credit and debit cards processed through Wix Payments (powered by Adyen, which may appear on your bank statement). We can also issue a BACS invoice for direct bank transfers upon request. All payment details are encrypted and secured; no card information is stored by The Antiques Hound. For payment queries, contact us at louise@theantiqueshound.com.

5. DELIVERY Standard delivery charges for England and Wales are calculated at checkout. Deliveries use a trusted single-driver courier service (ground floor delivery, customer assistance required for unloading). Express, two-man, or regional delivery to Scotland and Islands can be arranged by contacting us prior to purchase.

6. RETURNS & REFUNDS Because of the pre-loved, historic nature of antiques, items are sold as-seen and standard change-of-mind returns are not accepted. If an item arrives damaged or significantly misdescribed, you must notify us within 48 hours of delivery. For eligible statutory online cancellations, notification must be made in writing within 14 calendar days of receipt, and items must be returned in their original condition and packaging at the buyer's expense within 14 days of cancellation. Bespoke or specially sourced items cannot be returned unless faulty.

7. RESERVING ITEMS We are happy to place items on reserve for interested buyers. Standard reservations are held for 48 hours, while extended holds of up to 1 week are available for trade partners and interior designers.

If you need time to check measurements or arrange a viewing, please contact us to discuss your requirements.

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